In spite of the fact that the web hosting service provided by the different companies is roughly identical, each provider has a customized platform with its own modifications and different ways to perform particular operations. In such a situation, a large knowledge base will be astonishingly useful both for persons with zero previous experience and for technically skillful individuals who will sooner or later find out how given tasks are completed, but will lose precious time in the meantime. The aim of such a knowledge base is to help make the service quick and easy to use, sparing users both time and energy. The result is more pleased clients, since they can effortlessly find the information they desire, and considerably less work for the help desk team, because typically the vast majority of the enquiries and problems that clients have are already outlined in the knowledge base. Provided that the articles themselves are written well and encompass more things, you will be able to discover more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Website Hosting
Our website hosting packages come with a detailed knowledge base where you can find info on all the complications that you might possibly face and their solutions. You can discover how to set up and administer an electronic mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are accurate, but yet you are unable to send emails, for example. We have tried our absolute best to be as exhaustive as possible and to cover all possible options so as to help you save time and efforts and to give you different solutions for each single problem. The knowledge base contains informative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular features and functions in every Control Panel section, whereas if you prefer to browse through the entire collection of articles, you can go to the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will permit you to access the detailed online support documentation that we have compiled for you. The articles themselves offer generic information on our services, how-to guides about the separate features that you can access, along with troubleshooting instructions that can help you recover common issues that you could chance upon. The topics that we’ve covered encompass practically everything, from elementary things such as how to host a new domain in your account, to more intricate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available on the right side of the page that you’re on, whereas the whole article list is accessible through the dedicated Help section.